Trustpilot Comments
Give one Trustpilot company domain and an expected comment count to receive public comments, ratings, reviewer details, and company replies
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Aperçu
Public comments on a Trustpilot company page show how customers describe a business, what rating they gave, and whether the company replied. This Data App turns the public comment area of one company domain into a consistent dataset with comment text, titles, ratings, reviewer details, verification signals, and company replies.
The result is suited to repeatable brand and reputation analysis rather than scrolling a public profile. It keeps the original wording and connects each comment to the company, the reviewer, and the published time, making it easier to compare ratings, spot recurring themes, and inspect how the company responds.
Data notes
The data covers comments that are publicly visible on the supplied Trustpilot company domain at collection time. Records are ordered from newest to oldest by Published at. Each normal record is identified by its Comment ID, which is used to remove duplicates. Private, unpublished, and removed comments are outside the coverage.
Rating, Like count, Company score, Verified review, and Verification level are snapshots and may change after collection. Count values, flags such as Homepage flag, and category text are retained as source text rather than converted into numbers. Published at, Collected at, Experience date, and Reply published at preserve the source timestamps without inferring a timezone. Keyword, Business ID, and Source item may repeat the submitted company domain when that is what the source record carries. No data retains the collection outcome when a domain has no public comment result.
What the results look like
Each normal record represents one publicly visible comment from the selected Trustpilot company domain.
| Comment ID | Comment title | Comment text | Rating | Author name | Published at |
|---|---|---|---|---|---|
| 6a4b79d565f34c81dd59dfd5 | Promesses tenues | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | 5 | JOUEUR STEAM | 2026-07-06T11:48:05 |
| 7c21a94b0e8d4f16b5a9c3e1 | Fast delivery | The order arrived on time and the product matched the description. | 4 | Alex Martin | 2026-05-22T16:03:11 |
Additional values include reviewer country and language, company name and score, verification signals, company replies, collection timestamps, and the no-data outcome.
Use cases
- Compare Comment text with Rating and Like count to identify comments that combine strong wording with visible engagement.
- Group Comment text and Comment title by Language or Author country to see how feedback differs across markets.
- Review Company reply and Reply published at together with Rating to see how the company responded to critical or highly rated comments.
- Use Verified review and Verification level with Company score to separate verified comments from other public feedback.
Périmètre et limites
Each run collects comments for one Trustpilot company domain. The expected comment count is 1 to 200. Results are returned in complete batches of 20, so the actual count may be rounded up. At most 10 pages are fetched. Only publicly visible comments at collection time are covered.
- Adapté pour
- When you need public comment text, ratings, and reviewer details for a known Trustpilot company domain
- When you need verification signals, company replies, and publish times for reputation or customer-feedback analysis
- À ne pas utiliser pour
- When you need comments from more than one company in a single run — submit a separate run for each domain
- When you need private, unpublished, or removed comments — this App covers publicly visible Trustpilot comments only
Gestion des échecs
Comportement en cas d'échec et de nouvelle tentative déclaré par l'auteur. Nous vous recommandons de l'inclure dans votre prompt système lors de l'intégration.
- 1If no comments are returned, verify the company domain matches the public Trustpilot listing and that comments are visible, then retry
- 2Retry later after rate limiting, temporary service unavailability, or a timeout
- 3When the submission outcome is unknown, avoid immediate repeated submissions that could create duplicate tasks
- 4If authentication fails, verify the API Key configured for the execution environment
Entrée
Paramètres requis pour appeler cette App, générés à partir de l'input.schema du manifest.json.
| Champ | Nom métier | Type | Requis | Défaut | Énum / Contraintes | Exemple | Description |
|---|---|---|---|---|---|---|---|
| company_domain | Company domain | string | Oui | — | — | uk.jackery.com | The Trustpilot company domain whose public comments will be collected, such as uk.jackery.com. Enter one domain per run; an invalid or unmatched domain may return no comments. |
| comment_count | Expected comment count | integer | Oui | — | 1–200 | 20 | The expected number of comments to collect, from 1 to 200. Results are returned and billed in complete batches of 20, so the actual count may be rounded up. |
Sortie
Structure des champs d'un enregistrement, générée à partir de l'output.schema du manifest.json.
| Champ | Nom métier | Type | Exemple | Description |
|---|---|---|---|---|
| comment_id | Comment ID | string | 6a4b79d565f34c81dd59dfd5 | The stable unique identifier of the Trustpilot comment |
| biz_id | Business ID | string | aiper.com | The business identifier carried by the source comment record, retained as source text |
| comment_text | Comment text | string | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | The text published in the Trustpilot comment |
| comment_title | Comment title | string | Promesses tenues | The title published with the Trustpilot comment |
| comment_user_avatar_url | Author avatar | string | — | The public avatar image URL of the comment author |
| comment_user_country | Author country | string | FR | The country code of the comment author, retained as source text |
| comment_user_id | Author ID | string | 649bec7069be3f0012258c99 | The public identifier of the comment author |
| comment_user_name | Author name | string | JOUEUR STEAM | The public display name of the comment author |
| company_categories | Company categories | string | ["Pool Cleaning Service", "Swimming Pool Supply Store"] | The company category text carried by the source record, retained as source text |
| crawl_time | Collected at | string | 2026-08-27T07:35:43 | The source timestamp when the comment record was collected, kept as returned by the data source |
| experience_date | Experience date | string | 2026-07-04 | The source date of the customer experience, kept as returned by the data source |
| homepage_sign | Homepage flag | string | true | The homepage flag carried by the source record, retained as source text |
| is_verified_review | Verified review | boolean | true | Whether the comment is marked as a verified review at collection time |
| keyword | Keyword | string | aiper.com | The keyword or source value associated with this comment record, retained as source text |
| language | Language | string | fr | The language code of the comment, retained as source text |
| like_count | Like count | string | 0 | The comment like count at collection time, retained as source text |
| publish_time | Published at | string | 2026-07-06T11:48:05 | The source timestamp when the comment was published, kept as returned by the data source |
| rating_score | Rating | string | 5 | The star rating carried by the source comment, retained as source text |
| reply_publish_time | Reply published at | string | — | The source timestamp when the company reply was published, kept as returned by the data source |
| reply_text | Company reply | string | — | The public reply text published by the company |
| review_verification_level | Verification level | string | verified | The verification level carried by the source comment, retained as source text |
| reviewed_subject_avatar_url | Company logo | string | https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png | The public logo image URL of the reviewed company |
| reviewed_subject_name | Company name | string | Aiper Official | The public display name of the reviewed company |
| reviewed_subject_score | Company score | string | 4.2 | The company score at collection time, retained as source text |
| root_content_url | Review URL | string | — | The public URL of the Trustpilot comment when returned by the data source |
| source_item | Source item | string | aiper.com | The submitted Trustpilot company domain associated with this result record |
| no_data | No data | boolean | false | Whether no public comment data was collected for the source company domain |
Schema de l'enregistrement
La sortie est renvoyée enregistrement par enregistrement. detail.output.idFieldHint
{
"type": "object",
"properties": {
"comment_id": {
"type": "string",
"title": "Comment ID",
"description": "The stable unique identifier of the Trustpilot comment",
"prefill": "6a4b79d565f34c81dd59dfd5"
},
"biz_id": {
"type": "string",
"title": "Business ID",
"description": "The business identifier carried by the source comment record, retained as source text",
"prefill": "aiper.com"
},
"comment_text": {
"type": "string",
"title": "Comment text",
"description": "The text published in the Trustpilot comment",
"prefill": "Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper."
},
"comment_title": {
"type": "string",
"title": "Comment title",
"description": "The title published with the Trustpilot comment",
"prefill": "Promesses tenues"
},
"comment_user_avatar_url": {
"type": "string",
"title": "Author avatar",
"description": "The public avatar image URL of the comment author"
},
"comment_user_country": {
"type": "string",
"title": "Author country",
"description": "The country code of the comment author, retained as source text",
"prefill": "FR"
},
"comment_user_id": {
"type": "string",
"title": "Author ID",
"description": "The public identifier of the comment author",
"prefill": "649bec7069be3f0012258c99"
},
"comment_user_name": {
"type": "string",
"title": "Author name",
"description": "The public display name of the comment author",
"prefill": "JOUEUR STEAM"
},
"company_categories": {
"type": "string",
"title": "Company categories",
"description": "The company category text carried by the source record, retained as source text",
"prefill": "[\"Pool Cleaning Service\", \"Swimming Pool Supply Store\"]"
},
"crawl_time": {
"type": "string",
"title": "Collected at",
"description": "The source timestamp when the comment record was collected, kept as returned by the data source",
"prefill": "2026-08-27T07:35:43"
},
"experience_date": {
"type": "string",
"title": "Experience date",
"description": "The source date of the customer experience, kept as returned by the data source",
"prefill": "2026-07-04"
},
"homepage_sign": {
"type": "string",
"title": "Homepage flag",
"description": "The homepage flag carried by the source record, retained as source text",
"prefill": "true"
},
"is_verified_review": {
"type": "boolean",
"title": "Verified review",
"description": "Whether the comment is marked as a verified review at collection time",
"prefill": true
},
"keyword": {
"type": "string",
"title": "Keyword",
"description": "The keyword or source value associated with this comment record, retained as source text",
"prefill": "aiper.com"
},
"language": {
"type": "string",
"title": "Language",
"description": "The language code of the comment, retained as source text",
"prefill": "fr"
},
"like_count": {
"type": "string",
"title": "Like count",
"description": "The comment like count at collection time, retained as source text",
"prefill": "0"
},
"publish_time": {
"type": "string",
"title": "Published at",
"description": "The source timestamp when the comment was published, kept as returned by the data source",
"prefill": "2026-07-06T11:48:05"
},
"rating_score": {
"type": "string",
"title": "Rating",
"description": "The star rating carried by the source comment, retained as source text",
"prefill": "5"
},
"reply_publish_time": {
"type": "string",
"title": "Reply published at",
"description": "The source timestamp when the company reply was published, kept as returned by the data source"
},
"reply_text": {
"type": "string",
"title": "Company reply",
"description": "The public reply text published by the company"
},
"review_verification_level": {
"type": "string",
"title": "Verification level",
"description": "The verification level carried by the source comment, retained as source text",
"prefill": "verified"
},
"reviewed_subject_avatar_url": {
"type": "string",
"title": "Company logo",
"description": "The public logo image URL of the reviewed company",
"prefill": "https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png"
},
"reviewed_subject_name": {
"type": "string",
"title": "Company name",
"description": "The public display name of the reviewed company",
"prefill": "Aiper Official"
},
"reviewed_subject_score": {
"type": "string",
"title": "Company score",
"description": "The company score at collection time, retained as source text",
"prefill": "4.2"
},
"root_content_url": {
"type": "string",
"title": "Review URL",
"description": "The public URL of the Trustpilot comment when returned by the data source"
},
"source_item": {
"type": "string",
"title": "Source item",
"description": "The submitted Trustpilot company domain associated with this result record",
"prefill": "aiper.com"
},
"no_data": {
"type": "boolean",
"title": "No data",
"description": "Whether no public comment data was collected for the source company domain",
"prefill": false
}
},
"required": [],
"additionalProperties": false
}Intégration
Cette App peut être intégrée via MCP, API, SDK ou export de fichiers — tous les canaux partagent les mêmes capacités et la même tarification. Chaque requête s'authentifie avec l'en-tête Authorization: Bearer à l'aide d'une API Key (longue durée, créée dans la console Data Hub) ; les clients MCP peuvent aussi se connecter via OAuth, sans clé. D'autres options comme la CLI et Skill arrivent bientôt.
Avec MCP (Model Context Protocol), vous pouvez appeler cette App directement depuis des clients IA comme Claude et Cursor. Choisissez votre client et votre mode d'authentification, puis copiez la config ci-dessous.
Config du client
Remplacez la valeur après Bearer par votre API Key longue durée. Fonctionne dans n'importe quel client, en CI ou en environnement sans navigateur.
{
"mcpServers": {
"hello_moto__trustpilot-comment": {
"type": "http",
"url": "https://mcp-v2.octoparse.com?pin=hello_moto/trustpilot-comment",
"headers": { "Authorization": "Bearer <YOUR_API_KEY>" }
}
}
}Laissez l'IA tout configurer pour vous
Vous ne voulez pas modifier les configs à la main ? Copiez le prompt d'installation et collez-le dans n'importe quel client IA — il effectuera la configuration à sa manière. (Le prompt demande à l'IA de vous réclamer votre API Key, afin que les identifiants ne finissent jamais dans l'historique de conversation ni dans des configs partagées.)
detail.access.mcp.composeHint
Tarifs
Facturé selon le nombre d'enregistrements renvoyés avec succès. Les exécutions échouées ne sont pas facturées. Facturé par unités de 20 enregistrement ; toute unité incomplète est arrondie à 20 enregistrement.
Facturé une fois par exécution soumise, quel que soit le nombre d'enregistrements renvoyés.
Plusieurs événements de facturation se cumulent indépendamment. Voir chaque élément pour les détails. Les exécutions échouées ne sont pas facturées.
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